To make a PCP claim, you’ll need your finance agreement, proof of payments, and any communication with the dealer. Emma found an old email from her lender that confirmed hidden fees. After submitting her case through pcp claims website, she received a payout. If you’re unsure what to look for, experts can help you gather the necessary documents. The more evidence you provide, the stronger your claim will be. Even if you don’t have everything, a professional claims company can assist you.